Notice of Data Security Incident
Upland, California – February 3, 2026 – MedRevenu, LLC (“MedRevenu”), a company that provides billing
services to health care provider organizations, will be notifying certain individuals that their personal information
may have been exposed. MedRevenu takes the privacy and security of information in its possession very seriously
and sincerely apologizes for any inconvenience this incident may cause. This notice is intended to alert potentially
impacted individuals of the incident, steps we are taking in response, and resources available to assist and protect
individuals.
What Happened MedRevenu experienced a network disruption on or about December 12, 2024. After
discovering the incident, third-party forensic specialists were engaged to assist with securing the environment and
investigating the extent of any unauthorized activity. After a forensic investigation and extensive electronic
discovery, which concluded on October 21, 2025, it was determined that the unauthorized third party may have
acquired certain personal information as a result of this incident. MedRevenu, as the Business Associate, then
provided notification to covered entities on or about December 5, 2025, including an offer to notify potentially
impacted patients on the behalf of the covered entities. MedRevenu is providing written notice to potentially
impacted individuals. MedRevenu has no reason to believe that any individual’s information has been
misused as a result of this event. As of this writing, MedRevenu has not received any reports of misuse of
information and/or related identity theft since the date of incident.
What Information Was Involved Again, we found no evidence that patient information has been specifically
misused. However, the following information was potentially exposed to an unauthorized third party: name, date
of birth, social security number, driver’s license number, government identification number, health insurance and
medical information, financial account number, payment card number, and access information. Notably, the
types of information affected may be different for each individual, and not every individual had all of the
above listed elements exposed.
What We Are Doing Data security is one of our highest priorities. Upon detecting this incident we moved
quickly to initiate a response, which included conducting an investigation with the assistance of IT specialists and
confirming the security of our network environment. We are also reviewing technical safeguards and looking into
enhancements to prevent a similar incident.
The notification letter to the potentially impacted individuals includes steps that they can take to protect their
information. In order to address any concerns and mitigate any exposure or risk of harm following this incident,
MedRevenu has arranged for complimentary credit monitoring services and identity theft protection services to
potentially impacted individuals at no cost to them for a period of twelve months. MedRevenu recommends that
individuals enroll in the services provided and follow the recommendations contained within the notification letter
to ensure their information is protected.
For More Information For individuals seeking more information or questions about this incident, please call 1-
833-996-3692, Monday through Friday, from 8:00 a.m. to 8:00 p.m. Eastern Time, excluding holidays.
Thank you for entrusting MedRevenu with your healthcare needs. We value the security of the personal data that
we maintain, and understand the frustration, concern, and inconvenience that this incident may have caused. We
look forward to continuing to provide high quality care to the MedRevenu community.